Terms of service
These terms cover your use of Berakio AI Check, a service run by Berakio, operated by Ho Hwang in South Korea ("we", "us"). By requesting a free check or buying a report, you agree to them. Contact: hello@berakio.com.
1. What the service does
- Our software asks AI models plain shopping questions about your product category, many times over. It counts how often your brand is named in the answers, notes which other brands are named, and puts this into a report.
- The work is done automatically by software that uses AI models from Anthropic (Claude) and OpenAI (ChatGPT models). No person edits the results.
- AI models give a different answer each time and change over time. A result is an estimate of what the models said when we asked. It is not a permanent ranking, and it may not match what you or your customers see.
- We don't guarantee that any AI will name or recommend your brand, and we don't sell placement in AI answers. Suggestions in a report are ideas you can choose to use. We don't promise any result from them.
2. Free check and full report
- Free check: one shopping question for your category, asked 10 times. One free check per brand and website. We may decline requests that look automated, abusive or outside the service's scope.
- Full report: a one-time purchase of US$19, not a subscription. Nothing renews or is charged again. The price shown at checkout, including any tax, is the price you pay.
- The full report is sold only when it is open for purchase. Until then, the button on our site doesn't take payment.
3. Payments are handled by Creem
- Our order process is run by Creem (Armitage Labs OÜ, Estonia), which acts as the merchant of record and reseller of the full report. Your payment is processed by Creem as the merchant of record.
- Creem charges you, calculates and collects any sales tax or VAT, and issues your payment confirmation and invoice. We don't issue separate invoices or receipts for these purchases.
- Your purchase is also governed by Creem's Buyer Terms. If these terms conflict with Creem's terms on payment, tax, invoicing or payment disputes, Creem's terms apply to those matters.
4. Refunds
- If we can't deliver your report, or a technical fault leaves it empty or unusable, you get a full refund.
- After delivery, you can ask for a full refund within 14 days of purchase, for any reason. You don't need to explain why.
- To ask for a refund, email hello@berakio.com from the address you used at checkout, with your order or invoice details. We decide eligibility under this section, and Creem sends the refund to your original payment method.
- Please contact us before opening a chargeback with your bank. It's usually faster, and Creem's Buyer Terms ask you to do so.
- If you live in the EU, UK or another place where the law gives you a right to withdraw from or cancel a purchase, these terms don't take that right away.
5. What you agree not to do
- Only request a check or report for a brand or website you own, work for, or have permission to analyze. Don't use the service to run checks on someone else's brand without permission.
- Don't present results in a misleading way. For example, don't claim to be "certified #1 by AI" or "officially recommended by" any AI provider. A result describes what certain AI models said on certain days, nothing more.
- Don't imply that Anthropic, OpenAI or any AI provider endorses you or us.
- Don't interfere with the service, overload it, submit automated requests, or try to get around its limits.
- Give accurate information, including an email address you can receive mail at.
6. Who owns what
- Your report: you can use it freely inside your business, including sharing it with your team and advisers. Please don't resell it or publish it as your own research product.
- Our public index: you may quote figures from our public AI index, as long as you name the source (Berakio AI Check) and link to it where you can.
- The site, the software, our name and our methods stay ours. The brand names in reports belong to their owners.
7. Limits of our responsibility
- The service and reports are provided "as is". AI answers can be wrong, incomplete or out of date, and we don't promise that a report will be error-free or fit a particular purpose.
- We aren't responsible for business decisions you make based on a report, or for what AI models say about any brand.
- To the extent the law allows, our total liability to you for anything related to the service is limited to the amount you paid us for the report concerned in the 12 months before the claim. For the free check, that amount is zero. We aren't liable for indirect or consequential losses, such as lost profits or lost sales.
- Nothing in these terms limits liability that can't be limited by law, such as liability for fraud, or for harm we cause on purpose or through gross negligence.
8. Indemnity
If someone makes a claim against us because you broke section 5, for example by checking a brand without permission or publishing misleading claims, you agree to cover our reasonable costs of dealing with that claim, to the extent the law allows.
9. Suspending or ending the service
We may stop or change the service, or refuse requests that break these terms. If we stop selling the full report after you've paid but before we deliver it, you get a full refund.
10. Changes to these terms
We may update these terms. We'll post the new version on this page with a new date. Changes apply to checks and purchases made after the new version is posted. Your earlier purchases stay under the terms that applied when you bought.
11. Governing law
These terms are governed by the laws of the Republic of Korea. If you're a consumer, you also keep any protections that the law of the country you live in gives you and that can't be waived. Payment matters handled by Creem follow Creem's Buyer Terms.
12. Contact
Questions about these terms: hello@berakio.com. See also our privacy policy.